Privacy policy
PRIVACY POLICY
SAVELONELYSPACES™
Last Updated: June 12, 2026
Operator: Oakenshield Resolutions LLC
Privacy Contact: support@savelonelyspaces.com
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SECTION 1 — WHAT WE COLLECT
When you visit or buy from savelonelyspaces.com, we collect:
Directly from you
Name, email, phone number, shipping address, billing address, payment information, order history, account password, customer support messages, photos submitted with damage claims, and any content you tag us in.
Automatically
IP address, device and browser information, pages visited, items viewed, search terms, cart activity, and cookies (see Section 5).
From third parties
Payment confirmation, shipping tracking status, and advertising attribution data from Meta.
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SECTION 2 — HOW WE USE IT
To fulfill your order — process payment, ship your piece, send transactional emails, and handle damage claims.
To communicate with you — respond to support requests, power our AI customer support assistant (Marvyn AI), and send marketing emails if you have subscribed.
To run advertising — display ads on Meta platforms, measure ad performance, and retarget you based on Site activity.
To improve our business — analyze Site usage through Google Analytics, prevent fraud, and improve our products.
To comply with the law — tax, accounting, and legal obligations.
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SECTION 3 — WHO WE SHARE WITH
We do not sell personal information for money. We share data only with service providers required to run our business:
Shopify — site hosting, payment processing, email automations.
PrintSeekers (Europe) — production and shipping of art.
BoardPusher (United States) — production and shipping of skateboard decks.
Meta Platforms — advertising via Meta Pixel.
Google — analytics via Google Analytics 4.
Junip — product reviews.
Marvyn AI — AI customer support.
Shipping carriers — FedEx, UPS, USPS, DHL.
We may also disclose information to comply with legal process, protect our rights, or in the event of a merger or acquisition.
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SECTION 4 — INTERNATIONAL TRANSFERS
Our fulfillment partners are in the United States and Europe. Service providers operate globally. By using the Site, you consent to your information being transferred to and processed in the United States and other countries. For EU and UK customers, we rely on Standard Contractual Clauses to protect transferred data.
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SECTION 5 — COOKIES
We use cookies for site functionality, analytics (Google Analytics 4), and advertising (Meta Pixel).
EU and UK visitors can manage preferences through our Shopify-powered cookie banner. We honor Global Privacy Control (GPC) signals from California residents. We do not respond to "Do Not Track" browser signals.
Opt out of third-party advertising:
Meta — facebook.com/settings?tab=ads
Google — adssettings.google.com
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SECTION 6 — YOUR RIGHTS
All customers have the right to access, correct, delete their data, and unsubscribe from marketing.
EU and UK residents (GDPR) also have the right to restrict or object to processing, port their data, withdraw consent, and lodge a complaint with their local Data Protection Authority. We process data based on contract necessity, your consent, our legitimate interests, and legal obligations.
California residents (CCPA/CPRA) have the right to know, delete, correct, opt out of sale or sharing, and non-discrimination. Although we do not sell data for money, our use of advertising cookies may qualify as "sharing" under California law. Opt out by clicking Do Not Sell or Share My Personal Information in our footer, emailing us, or using GPC.
Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Delaware, New Jersey residents have similar rights.
To exercise: Email support@savelonelyspaces.com with your full name, the email used at checkout, and the request. We respond within 30 days (45 for CCPA).
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SECTION 7 — DATA RETENTION
Order records — 7 years (tax compliance).
Customer accounts — until you delete or request deletion.
Email subscribers without purchase — 24 months from last interaction.
Support communications — 3 years.
Damage claim records — 3 years.
Anonymized analytics — indefinite.
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SECTION 8 — CHILDREN
The Site is not directed to children under 13. We do not knowingly collect data from anyone under 13. Our Kids Edition features artwork designed for kids but intended to be purchased by adults. Visitors 13 to 17 require parental or guardian consent. If you believe a minor under 13 has provided us data, contact support@savelonelyspaces.com.
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SECTION 9 — AI CUSTOMER SUPPORT
We use Marvyn AI to power our chatbot. Your messages are processed by Marvyn AI's systems to generate responses. Please do not share sensitive information (payment card numbers, government IDs, health information) in chatbot conversations. You may request human support by emailing support@savelonelyspaces.com.
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SECTION 10 — SECURITY
We use TLS/SSL encryption, PCI-DSS compliant payment processing, and access controls to protect your data. No system is 100% secure. Report suspected unauthorized access to support@savelonelyspaces.com.
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SECTION 11 — CHANGES TO THIS POLICY
We may update this policy. Material changes will be marked by an updated Last Updated date and notified by email when significant. Continued use of the Site after changes constitutes acceptance.
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SECTION 12 — CONTACT
Email: support@savelonelyspaces.com (subject "Privacy Request" for faster routing)
Mailing address (for legal notices only — this is not a returns or shipping address):
SAVELONELYSPACES™
Attn: Privacy Officer
Oakenshield Resolutions LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
