Order protection

Report a damaged order

So sorry your piece didn't arrive perfect. Send us the details below and we'll ship a free replacement — no return needed.

  • 1Have your order number ready (it's in your confirmation email).
  • 2Take clear photos of the damage and the shipping box.
  • 3Submit within 48 hours of delivery so we can file the claim.

Can't upload photos here? Email them to support@savelonelyspaces.com with your order number.

Replacements are approved once photos confirm transit damage. We'll email you within 1 business day.